EFFECT OF WORKPLACE STRESS ON EMPLOYEE PERFORMANCE: A CASE STUDY OF UNIVERSITY OF UYO TEACHING HOSPITAL

Table of Contents

 

Title Page

 

Abstract

 

Chapter One: Introduction

 

1.1 Background to the Study

 

1.2 Statement of the Problem

 

1.3 Objectives of the Study

 

1.4 Research Questions

 

1.5 Research Hypothesis

 

1.6 Significance of the Study

 

1.7 Scope of the Study

 

1.8 Limitations of the Study

 

1.9 Organization of the Study

 

1.10 Definition of Terms

 

1.10.1 Workplace Stress

 

1.10.2 Workload

 

1.10.3 Long Working Hours

 

1.10.4 Role Conflict

 

1.10.5 Employee Performance

 

Chapter Two: Review of Related Literature

 

2.1 Introduction

 

2.2 Theoretical Review

 

2.2.1 Job Demands-Resources Theory

 

2.2.2 Person-Environment Fit Theory

 

2.2.3 Role Theory

 

2.3 Conceptual Review

 

2.3.1 Concept of Workplace Stress

 

2.3.2 Concept of Employee Performance

 

2.3.3 Workload and Workplace Stress

 

2.3.4 Long Working Hours

 

2.3.5 Role Conflict

 

2.3.6 Role Ambiguity and Workplace Stress

 

2.3.7 Workplace Relationships and Stress

 

2.3.8 Workplace Stress and Employee Productivity

 

2.3.9 Workplace Stress and Employee Well-being

 

2.3.10 Stress Management and Employee Performance

 

2.4 Empirical Review

 

References

 

Chapter Three: Research Methodology

 

3.1 Introduction

 

3.2 Research Design

 

3.3 Population of the Study

 

3.4 Sample Size Determination

 

3.5 Sampling Technique

 

3.6 Instrument for Data Collection

 

3.7 Validity of the Instrument

 

3.8 Reliability of the Instrument

 

3.9 Method of Data Collection

 

3.10 Method of Data Analysis

 

3.11 Ethical Considerations

 

3.12 Summary of the Chapter

 

Chapter Four: Data Analysis and Interpretation

 

4.1 Introduction

 

4.2 Demographic Characteristics of Respondents

 

4.3 Descriptive Analysis of Research Questions

 

4.4 Test of Hypotheses

 

4.5 Discussion of Findings

 

4.6 Summary of Findings

 

4.7 Conclusion

 

Chapter Five: Summary, Conclusion and Recommendations

 

5.1 Introduction

 

5.2 Summary of the Study

 

5.3 Conclusion

 

5.4 Recommendations

 

5.4.1 Reduction of Workload through Adequate Staffing

 

5.4.2 Review of Shift Schedules and Working Hours

 

5.4.3 Clarification of Job Descriptions and Reporting Lines

 

5.4.4 Establishment of Stress Management Programmes

 

5.4.5 Improvement of Workplace Relationships

 

5.4.6 Provision of Adequate Resources and Equipment

 

5.4.7 Regular Monitoring and Evaluation of Employee Performance

 

5.4.8 Employee Involvement in Decision-Making

 

5.4.9 Training and Development Programmes

 

5.4.10 Policy Formulation on Workplace Stress

 

5.5 Implications of the Study

 

5.6 Contributions to Knowledge

 

5.7 Limitations of the Study

 

5.8 Suggestions for Further Research

 

5.8.1 Broader Geographical Scope

 

5.8.2 Inclusion of Additional Variables

 

5.8.3 Longitudinal Research Design

 

5.8.4 Mixed-Method Approach

 

5.8.5 Moderating and Mediating Variables

 

5.8.6 Sectoral Comparison

 

5.8.7 Intervention Studies

 

5.8.8 Employee Well-being

 

5.8.9 Technology and Workplace Stress

 

5.8.10 Policy Analysis

 

5.9 Summary of the Chapter

 

Questionnaire

 

Section A: Demographic Data

 

Section B: Workplace Stress and Employee Performance

 

Part B1: Workload

 

Part B2: Long Working Hours

 

Part B3: Role Conflict

 

Part B4: Employee Performance

 

Section C: Open-Ended Questions