EFFECT OF FINTECH ADOPTION ON BUSINESS PERFORMANCE: A CASE STUDY OF SMES USING MONIEPOINT INC

Table of Contents

 

Title Page

 

Abstract

 

Chapter One: Introduction

 

1.1 Background to the Study

 

1.2 Statement of the Problem

 

1.3 Objectives of the Study

 

1.4 Research Questions

 

1.5 Research Hypothesis

 

1.6 Significance of the Study

 

1.7 Scope of the Study

 

1.8 Limitations of the Study

 

1.9 Organization of the Study

 

1.10 Definition of Terms

 

1.10.1 FinTech Adoption

 

1.10.2 Business Performance

 

1.10.3 Small and Medium-Sized Enterprises (SMEs)

 

1.10.4 Moniepoint Inc.

 

1.10.5 Operational Efficiency

 

1.10.6 Profitability

 

1.10.7 Sales Growth

 

References

 

Chapter Two: Review of Related Literature

 

2.1 Introduction

 

2.2 Theoretical Review

 

2.2.1 Technology Acceptance Model (TAM)

 

2.2.2 Diffusion of Innovation Theory

 

2.2.3 Resource-Based View Theory

 

2.3 Conceptual Review

 

2.3.1 Concept of Financial Technology (FinTech)

 

2.3.2 Concept of FinTech Adoption

 

2.3.3 Concept of Small and Medium-Sized Enterprises (SMEs)

 

2.3.4 Concept of Moniepoint Inc.

 

2.3.5 Concept of Digital Payment Services

 

2.3.6 Concept of Operational Efficiency

 

2.3.7 Concept of Profitability

 

2.3.8 Concept of Sales Growth

 

2.3.9 Concept of Financial Management

 

2.3.10 Concept of Business Performance

 

2.4 Empirical Review

 

References

 

Chapter Three: Research Methodology

 

3.1 Research Design

 

3.2 Area of the Study

 

3.3 Population of the Study

 

3.4 Sample Size Determination

 

3.5 Sampling Technique

 

3.6 Nature of Respondents

 

3.7 Sources of Data

 

3.8 Instrument for Data Collection

 

3.9 Validity of the Instrument

 

3.10 Reliability of the Instrument

 

3.11 Method of Data Collection

 

3.12 Measurement of Variables

 

3.13 Model Specification

 

3.14 Method of Data Analysis

 

3.15 Decision Rule

 

3.16 Ethical Considerations

 

Chapter Four: Data Analysis and Interpretation

 

4.1 Introduction

 

4.2 Demographic Characteristics of Respondents

 

4.3 Analysis of Research Questions

 

4.4 Test of Hypotheses

 

4.4.1 Test of Hypothesis One

 

4.4.2 Test of Hypothesis Two

 

4.4.3 Test of Hypothesis Three

 

4.5 Discussion of Findings

 

4.6 Summary of Data Analysis

 

Chapter Five: Summary, Conclusion and Recommendations

 

5.1 Introduction

 

5.2 Summary of the Study

 

5.3 Summary of Findings

 

5.4 Conclusion

 

5.5 Recommendations

 

5.6 Suggestions for Further Research

 

5.7 Contribution to Knowledge

 

5.8 Final Remarks

 

Questionnaire

 

Section A: Demographic Characteristics of Respondents

 

Section B: FinTech Adoption

 

Section C: Operational Efficiency

 

Section D: Profitability

 

Section E: Sales Growth

 

Section F: Overall Business Performance

 

Section G: Challenges Affecting FinTech Adoption

 

Section H: Willingness and Recommendation

 

Section I: Open-Ended Questions