TITLE PAGE
ABSTRACT
CHAPTER ONE: INTRODUCTION
1.1 Background to the Study
1.2 Statement of the Problem
1.3 Objectives of the Study
1.4 Research Questions
1.5 Research Hypothesis
1.6 Significance of the Study
1.7 Scope of the Study
1.8 Limitations of the Study
1.9 Organization of the Study
1.10 Definition of Terms
REFERENCES
CHAPTER TWO: REVIEW OF RELATED LITERATURE
2.1 Introduction
2.2 Theoretical Review
2.2.1 Health Belief Model (HBM)
2.2.2 Theory of Planned Behavior (TPB)
2.2.3 Service Quality Theory (SERVQUAL Model)
2.2.4 Contingency Theory
2.3 Conceptual Review
2.3.1 Overview of Key Concepts
2.3.2 The Concept of Hygiene in Hospitality
2.3.3 COVID-19 and Its Impact on the Hospitality Industry
2.3.4 Hygiene Practices Adopted by Nigerian Hotels During COVID-19
2.3.5 Government Regulations and Compliance in Hotel Hygiene
2.3.6 Challenges in Implementing Hygiene Practices
2.3.7 Customer Perceptions and Behavior Towards Hygiene in Hotels
2.3.8 The Role of Technology in Enhancing Hotel Hygiene
2.3.9 The Economic Impact of Hygiene Practices on Nigerian Hotels
2.3.10 Sustainability of Hygiene Practices Post-COVID-19
2.3.11 Training and Awareness Programs for Hotel Staff
2.4 Empirical Review
2.5 Summary of Literature Review
REFERENCES
CHAPTER THREE: RESEARCH METHODOLOGY
3.1 Introduction
3.2 Research Design
3.3 Population of the Study
3.4 Sample Size Determination
3.5 Sampling Technique
3.6 Sources of Data
3.7 Research Instrument
3.8 Validity of the Research Instrument
3.9 Reliability of the Research Instrument
3.10 Method of Data Collection
3.11 Method of Data Analysis
3.12 Ethical Considerations
3.13 Limitations of the Methodology
3.14 Summary
CHAPTER FOUR: DATA ANALYSIS AND INTERPRETATION
4.1 Introduction
4.2 Demographic Characteristics of Respondents
4.3 Analysis Based on Research Objectives
4.4 Test of Hypothesis
4.5 Discussion of Findings
4.6 Summary of Major Findings
4.7 Conclusion
CHAPTER FIVE: SUMMARY, CONCLUSIONS AND RECOMMENDATIONS
5.1 Introduction
5.2 Summary of the Study
5.3 Conclusions
5.3.1 Conclusion on Hygiene and Sanitation Protocols Implemented by Hotels
5.3.2 Conclusion on the Effectiveness of COVID-19 Safety Measures
5.3.3 Conclusion on Guests' Perceptions and Compliance with Hygiene Practices
5.3.4 Conclusion on the Relationship between Hygiene Practices and Prevention of COVID-19 Transmission
5.3.5 Overall Conclusion
5.4 Recommendations
5.4.1 Recommendations for Hotel Management
5.4.2 Recommendations for Government and Regulatory Agencies
5.4.3 Recommendations for Industry Associations
5.4.4 Recommendations for Hotel Guests
5.4.5 Recommendations for Future Research
5.5 Contributions to Knowledge
5.6 Limitations of the Study
5.7 Suggestions for Further Research
5.8 Final Remarks
APPENDIX: QUESTIONNAIRE
