Contents
ABSTRACT. 5
CHAPTER ONE. 8
INTRODUCTION.. 8
1.1 Background to the Study. 8
1.2 Statement of the Problem.. 10
1.4 Research Questions. 13
1.5 Research Hypothesis. 13
1.6 Significance of the Study. 13
1.7 Scope of the Study. 15
1.8 Limitations of the Study. 15
1.9 Organization of the Study. 15
1.10 Definition of Terms. 17
REFERENCES. 19
CHAPTER TWO.. 21
REVIEW OF RELATED LITERATURE. 22
2.1 Introduction. 22
2.2 Theoretical Review.. 22
2.3 Conceptual Review.. 25
2.4 Empirical Review.. 29
2.5 Summary of Literature Review.. 31
CHAPTER THREE. 36
RESEARCH METHODOLOGY. 36
3.1 Introduction. 36
3.2 Research Design. 37
3.3 Population of the Study. 38
3.4 Sample Size Determination. 39
3.5 Sampling Technique. 40
3.6 Nature of Respondents. 41
3.7 Sources of Data. 43
3.8 Research Instrument. 45
3.9 Validity and Reliability of the Instrument. 47
3.10 Method of Data Collection. 49
3.11 Method of Data Analysis. 52
3.12 Ethical Considerations. 54
3.13 Limitations of the Methodology. 56
3.14 Summary. 57
CHAPTER FOUR. 58
DATA ANALYSIS, PRESENTATION AND INTERPRETATION.. 58
4.1 Introduction. 58
4.2 Questionnaire Administration and Response Rate. 59
4.3 Demographic Characteristics of Respondents. 61
4.4 Analysis Based on Research Objectives. 68
4.5 Test of Hypothesis. 92
4.6 Discussion of Findings. 97
4.7 Summary of Findings. 103
4.8 Conclusion. 105
CHAPTER FIVE. 106
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS. 106
5.1 Introduction. 106
5.2 Summary of the Study. 107
5.3 Conclusions. 112
5.4 Recommendations. 116
5.5 Contributions to Knowledge. 126
5.6 Limitations of the Study. 128
5.7 Suggestions for Further Research. 130
5.8 Final Remarks. 132
QUESTIONNAIRE. 135
