Contents
ABSTRACT.. 5
CHAPTER ONE.. 10
INTRODUCTION.. 10
1.1 Background to the Study. 10
1.2 Statement of the Problem... 13
1.3 Objectives of the Study. 14
1.4 Research Questions. 15
1.5 Research Hypothesis. 16
1.6 Significance of the Study. 16
1.7 Scope of the Study. 17
1.8 Limitations of the Study. 18
1.9 Organization of the Study. 18
1.10 Definition of Terms. 20
REFERENCES.. 21
CHAPTER TWO.. 24
REVIEW OF RELATED LITERATURE.. 24
2.1 Introduction.. 24
2.2 Theoretical Review.. 24
2.3 Conceptual Review.. 27
2.4 Empirical Review.. 33
2.5 Summary of Literature Review.. 36
REFERENCES.. 37
CHAPTER THREE.. 43
RESEARCH METHODOLOGY.. 43
3.1 Introduction.. 43
3.2 Research Design.. 43
3.3 Study Population.. 45
3.4 Sample Size Determination.. 46
3.5 Sampling Technique. 47
3.6 Nature of Respondents. 49
3.7 Research Instruments. 51
3.8 Validity and Reliability of the Instrument. 53
3.9 Data Collection Procedure. 55
3.10 Data Analysis Techniques. 57
3.11 Ethical Considerations. 58
3.12 Limitations of the Methodology. 60
3.13 Summary of the Chapter. 62
CHAPTER FOUR.. 63
DATA ANALYSIS AND INTERPRETATION.. 63
4.1 Introduction.. 63
4.2 Questionnaire Administration and Response Rate. 64
4.3 Demographic Characteristics of Respondents. 65
4.4 Descriptive Analysis Based on Research Objectives. 72
4.5 Test of Hypothesis. 111
4.6 Discussion of Findings. 117
4.7 Summary of Chapter Four. 126
CHAPTER FIVE.. 129
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS.. 129
5.1 Introduction.. 129
5.2 Summary of Findings. 130
5.3 Conclusions. 138
5.4 Recommendations. 141
5.5 Contributions to Knowledge. 151
5.6 Limitations of the Study. 153
5.7 Suggestions for Future Research.. 155
5.8 Summary of the Chapter. 158
QUESTIONNAIRE.. 160
