Contents
ABSTRACT. 5
CHAPTER ONE. 8
INTRODUCTION.. 8
1.1 Background to the Study. 8
1.2 Statement of the Problem.. 11
1.3 Objectives of the Study. 13
1.4 Research Questions. 13
1.5 Research Hypothesis. 14
1.6 Significance of the Study. 14
1.7 Scope of the Study. 15
1.8 Limitations of the Study. 16
1.9 Organization of the Study. 16
1.10 Definition of Terms. 17
REFERENCES. 20
CHAPTER TWO.. 22
REVIEW OF RELATED LITERATURE. 22
2.1 Introduction. 22
2.2 Theoretical Review.. 23
2.3 Conceptual Review.. 26
2.4 Empirical Review.. 32
2.5 Summary of Literature Reviews. 37
REFERENCES. 38
CHAPTER THREE. 43
RESEARCH METHODOLOGY. 43
3.1 Introduction. 43
3.2 Research Design. 43
3.3 Area of Study. 44
3.4 Population of the Study. 45
3.5 Sample Size and Sampling Technique. 46
3.6 Sources of Data Collection. 50
3.7 Research Instruments. 51
3.8 Validity of Research Instrument. 53
3.9 Reliability of Research Instrument. 55
3.10 Method of Data Collection. 55
3.11 Method of Data Analysis. 58
3.12 Ethical Considerations. 60
3.13 Summary of the Chapter. 61
CHAPTER FOUR. 63
DATA ANALYSIS AND INTERPRETATION.. 63
4.1 Introduction. 63
4.2 Questionnaire Administration and Response Rate. 64
4.3 Demographic Characteristics of Respondents. 64
4.4 Analysis of Data According to Research Objectives. 67
4.5 Summary of Findings from Qualitative Data. 104
4.6 Discussion of Findings. 106
4.7 Test of Hypothesis. 114
4.8 Summary of Findings. 118
4.9 Conclusion of the Chapter. 120
CHAPTER FIVE. 121
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS. 121
5.1 Introduction. 121
5.2 Summary of the Study. 122
5.3 Conclusions. 127
5.4 Recommendations. 132
5.5 Contributions to Knowledge. 143
5.6 Limitations of the Study. 145
5.7 Suggestions for Further Research. 147
5.8 Final Reflection. 150
QUESTIONNAIRE. 153
