Contents
ABSTRACT. 5
CHAPTER ONE. 8
INTRODUCTION.. 8
1.1 Background to the Study. 8
1.2 Statement of the Problem.. 11
1.3 Objectives of the Study. 13
1.4 Research Questions. 14
1.5 Research Hypothesis. 14
1.6 Significance of the Study. 15
1.7 Scope of the Study. 16
1.8 Limitations of the Study. 16
1.9 Organization of the Study. 17
1.10 Definition of Terms. 18
REFERENCES. 20
CHAPTER TWO.. 22
REVIEW OF RELATED LITERATURE. 22
2.1 Introduction. 22
2.2 Theoretical Review.. 23
2.3 Conceptual Review.. 25
2.4 Empirical Review.. 30
2.5 Summary of Chapters. 32
REFERENCES. 33
CHAPTER THREE. 37
RESEARCH METHODOLOGY. 37
3.1 Introduction. 37
3.2 Research Design. 38
3.3 Area of the Study. 39
3.4 Population of the Study. 40
3.5 Sample Size and Sampling Technique. 41
3.6 Instrument for Data Collection. 45
3.7 Validation of the Instrument. 47
3.8 Reliability of the Instrument. 48
3.9 Method of Data Collection. 49
3.10 Method of Data Analysis. 51
3.11 Ethical Considerations. 52
3.12 Limitations of the Methodology. 54
3.13 Summary. 54
CHAPTER FOUR. 56
DATA ANALYSIS AND INTERPRETATION.. 56
4.1 Introduction. 56
4.2 Questionnaire Administration and Retrieval 57
4.3 Demographic Characteristics of Respondents. 58
4.4 Analysis Based on Research Questions. 60
4.5 Analysis Based on Research Hypothesis. 79
4.6 Discussion of Findings. 82
4.7 Summary of Findings. 88
4.8 Conclusion. 90
CHAPTER FIVE. 91
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS. 91
5.1 Introduction. 91
5.2 Summary of the Study. 92
5.3 Conclusions. 96
5.4 Recommendations. 100
5.5 Contributions of the Study to Knowledge. 113
5.6 Limitations of the Study. 116
5.7 Suggestions for Further Studies. 118
5.8 Final Remarks. 121
QUESTIONNAIRE. 124
