ASSESSMENT OF THE USE OF BLOCKCHAIN TECHNOLOGY TO DEVELOP NEW INSURANCE PRODUCTS AND SERVICES IN NIGERIA (NIGERIAN INSURERS ASSOCIATION, ABUJA)

Contents

ABSTRACT.. 5

CHAPTER ONE.. 8

INTRODUCTION.. 8

1.1 Background to the Study. 8

1.2 Statement of the Problem... 11

1.3 Objectives of the Study. 13

1.4 Research Questions. 14

1.5 Research Hypothesis. 15

1.6 Significance of the Study. 15

1.7 Scope of the Study. 16

1.8 Limitations of the Study. 17

1.9 Organization of the Study. 17

1.10 Definition of Terms. 19

REFERENCES.. 22

CHAPTER TWO.. 24

REVIEW OF RELATED LITERATURE.. 24

2.1 Introduction.. 24

2.2 Theoretical Review.. 24

2.3 Conceptual Review.. 28

2.4 Empirical Review.. 41

2.5 Summary of Literature Review.. 45

REFERENCES.. 46

CHAPTER THREE.. 52

RESEARCH METHODOLOGY.. 52

3.1 Introduction.. 52

3.2 Research Design.. 53

3.3 Population of the Study. 54

3.4 Sample Size Determination.. 55

3.5 Sampling Technique. 57

3.6 Sources of Data.. 58

3.7 Research Instrument. 59

3.8 Validity of the Research Instrument. 62

3.9 Reliability of the Research Instrument. 63

3.10 Method of Data Collection.. 64

3.11 Method of Data Analysis. 65

3.12 Hypothesis Testing. 68

3.13 Ethical Considerations. 69

3.14 Limitations of the Methodology. 71

3.15 Summary of the Chapter. 72

CHAPTER FOUR.. 74

DATA ANALYSIS AND INTERPRETATION.. 74

4.1 Introduction.. 74

4.2 Demographic Characteristics of Respondents. 75

4.3 Analysis of Research Questions. 83

4.4 Test of Hypothesis. 112

4.5 Discussion of Findings. 123

4.6 Summary of Findings. 127

CHAPTER FIVE.. 129

SUMMARY, CONCLUSION AND RECOMMENDATIONS.. 129

5.1 Introduction.. 129

5.2 Summary of the Study. 130

5.3 Conclusion.. 137

5.4 Recommendations. 142

5.5 Contributions to Knowledge. 152

5.6 Limitations of the Study. 155

5.7 Suggestions for Further Research.. 157

5.8 Summary of the Chapter. 161

QUESTIONNAIRE.. 163