Contents
ABSTRACT.. 5
CHAPTER ONE.. 8
INTRODUCTION.. 8
1.1 Background to the Study.. 8
1.2 Statement of the Problem... 11
1.3 Objectives of the Study.. 13
1.4 Research Questions. 14
1.5 Research Hypothesis. 14
1.6 Significance of the Study.. 14
1.7 Scope of the Study.. 16
1.8 Limitations of the Study.. 16
1.9 Organization of the Study.. 16
1.10 Definition of Terms. 18
REFERENCES.. 20
CHAPTER TWO.. 21
REVIEW OF RELATED LITERATURE.. 21
2.1 Introduction.. 21
2.2 Theoretical Review.. 22
2.3 Conceptual Review.. 25
2.4 Empirical Review.. 29
2.5 Summary of Literature Review.. 32
REFERENCES.. 33
CHAPTER THREE.. 37
RESEARCH METHODOLOGY.. 37
3.1 Introduction.. 37
3.2 Research Design.. 37
3.3 Area of Study.. 38
3.4 Population of the Study.. 39
3.5 Sample Size and Sampling Technique.. 41
3.6 Sources of Data.. 43
3.7 Instrument for Data Collection.. 44
3.8 Validity of the Instrument. 45
3.9 Reliability of the Instrument. 46
3.10 Method of Data Collection.. 47
3.11 Method of Data Analysis. 49
3.12 Ethical Considerations. 50
3.13 Limitations of the Methodology.. 51
CHAPTER FOUR.. 53
DATA ANALYSIS AND INTERPRETATION.. 53
4.1 Introduction.. 53
4.2 Questionnaire Administration and Response Rate.. 53
4.3 Demographic Characteristics of Respondents. 55
4.4 Descriptive Analysis of Responses Based on Research Objectives. 62
4.5 Discussion of Findings. 82
4.6 Test of Hypothesis. 88
CHAPTER FIVE.. 93
SUMMARY, CONCLUSIONS AND RECOMMENDATIONS.. 93
5.1 Introduction.. 93
5.2 Summary of Findings. 94
5.3 Conclusions. 97
5.4 Recommendations. 101
5.5 Contributions to Knowledge.. 110
5.6 Limitations of the Study.. 112
5.7 Suggestions for Further Studies. 115
5.8 Final Remarks. 118
QUESTIONNAIRE.. 120
