STUDENT’S PERCEPTION ON THE EFFECTIVENESS OF ONLINE ADVERTISING ON CONSUMER BEHAVIOUR (A CASE STUDY OF AHMADU BELLO UNIVERSITY)

ABSTRACT

The evolution of online advertising has significantly transformed how businesses communicate with consumers, especially in a digitally connected world. This study investigates students' perceptions of the effectiveness of online advertising on consumer behavior, with a particular focus on Ahmadu Bello University (ABU). The research seeks to understand how various online advertising strategies influence the purchasing decisions and behavioral tendencies of university students, who represent a significant demographic in digital engagement.

Using a mixed-methods approach, the study examines the types of online advertising platforms commonly engaged by students, including social media, search engines, and display ads, and evaluates their perceived effectiveness in shaping attitudes, preferences, and buying decisions. Key variables such as advertisement design, frequency, personalization, and credibility are analyzed to understand their impact on consumer behavior. Furthermore, the research explores the extent to which students feel their purchasing choices are guided or manipulated by these advertisements and how factors such as trust, relevance, and privacy concerns shape their responses to online campaigns.

The findings reveal that online advertising has a notable influence on consumer behavior among students at ABU. Social media platforms, in particular, emerge as a dominant medium for influencing purchasing decisions, owing to their interactive and engaging nature. However, the study also uncovers critical challenges, including issues of advertisement fatigue and skepticism about overly promotional content. Students value advertisements that are authentic, informative, and tailored to their needs, which highlights the importance of strategic content delivery in digital marketing.

This research provides valuable insights into how online advertising can be optimized to effectively engage a younger, digitally savvy audience. The findings hold implications for marketers, advertisers, and businesses seeking to leverage online platforms to influence consumer behavior in academic and similar environments. By understanding the perceptions and attitudes of university students, the study contributes to broader discussions on the evolving landscape of digital marketing and its impact on consumer decision-making.


 

TABLE OF CONTENTS

ABSTRACT. ii

TABLE OF CONTENTS. iv

 

CHAPTER ONE. 1

INTRODUCTION. 1

1.1 Background to The Study. 1

1.2 Statement of The Problem.. 3

1.3 Objectives of The Study. 4

1.4 Research Questions. 5

1.5 Research Hypothesis. 5

1.6 Significance of The Study. 6

1.7 Scope of The Study. 6

1.8 Limitations of The Study. 7

1.9 Organization of The Study. 7

1.10 Definition of Terms. 8

CHAPTER TWO.. 10

REVIEW OF RELATED LITERATURE. 10

2.1 Introduction. 10

2.2 Theoretical Review.. 10

2.2.1 Elaboration Likelihood Model (Elm) Theory. 10

2.2.2 Social Proof Theory. 10

2.2.3 Uses and Gratifications Theory. 11

2.2.4 Theory of Planned Behavior (TPB) 11

2.3 Conceptual Review.. 12

2.3.1 Overview.. 12

2.3.2 The Rise of Online Advertising. 12

2.3.3 Understanding Consumer Behavior 12

2.3.4 Students as A Target Market 13

2.3.5 The Role of Social Media. 13

2.3.6 Perception of Credibility. 13

2.3.7 Emotional and Psychological Appeal 14

2.3.8 The Impact of Personalization. 14

2.3.9 The Influence of Online Reviews. 14

2.3.10 Brand Awareness and Recall 14

2.4 Empirical Review.. 15

2.5 Summary of Literature Review.. 17

CHAPTER THREE. 18

RESEARCH METHODOLOGY. 18

3.1 Introduction. 18

3.2 Research Design. 18

3.3 Population of the Study. 18

3.4 Sampling Technique and Sample Size. 19

3.5 Research Instruments. 19

3.6 Validity and Reliability of the Instrument 20

3.7 Data Collection Procedure. 20

3.8 Method of Data Analysis. 21

3.9 Ethical Considerations. 21

CHAPTER FOUR. 22

DATA PRESENTATION, ANALYSIS AND RESULTS. 22

4.1 Data Presentation and Analysis: 22

4.2 Socio-Demographic Characteristics of Respondents. 22

4.3 Analysis of The Respondents’ Views on Research Question One: 26

4.4   Testing Hypothesis. 35

4.5 Discussion of Findings. 38

CHAPTER FIVE. 40

SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATIONS  40

5.1 Summary of Findings. 40

5.2 Conclusion. 42

5.3 Recommendations. 43

REFERENCES. 45

APPENDICES. 49

APPENDIX I; RESEARCH QUESTIONAIRE. 49

 

 


CHAPTER ONE

INTRODUCTION

1.1 Background to The Study

Online advertising, also known as online marketing, is a marketing and advertising method that uses the Internet to deliver advertising messages to consumers. It is a constantly evolving medium whose applications and user numbers are growing exponentially due to its unique characteristics such as flexibility, interactivity and personalization (Ahmed & Ashfaq, 2013).

Online platforms have become an important medium for communication, entertainment and advertising, gradually replacing traditional media forms such as newspapers, magazines, television and radio (Ballester et al., 2012). The versatility of online advertising sets it apart from traditional advertising models.
Nowadays, most businesses use digital advertising strategies to increase income and sales. Online marketing has been shown to be more successful and efficient than traditional marketing techniques (Ahmed & Ashfaq, 2013). One of the biggest benefits is the flexibility, allowing marketers to modify campaigns as they run without much additional effort. This ensures that campaigns are sensitive to market needs. This adaptability increases the importance of online advertising in modern marketing strategies. The number of online users is increasing rapidly worldwide and online is used by consumers of all ages and types.

Students stand out from other demographics because they are often the first to adopt new platforms and technologies. Gaining insight into students' perspectives on the effectiveness of Internet advertising can help better understand how consumers behave today. According to research, online advertising that blends into students' everyday digital experiences is having an increasing impact on them (Sridhar et al., 2021). The diverse characteristics and preferences of this population could indicate broader trends in consumer behavior influenced by digital marketing strategies. Moreso, according to a study by Arora and Sahni (2022), students think that online advertising is more interesting and easier to understand than traditional forms of advertising. This impression is attributed to the individual nature of digital advertising, which often uses data analysis to target specific interests and behaviors. Students are therefore active consumers of content that corresponds to their ideals and lifestyle, and not just passive consumers of online advertising. This active engagement is critical to understanding how online advertising influences purchasing decisions in this demographic.

Furthermore, the proliferation of social media platforms plays an important role in shaping students' perceptions of online advertising. According to a survey by Jain and Gupta (2023), students are more likely to trust advertising that appears on social media than advertising on search engines.

Online advertising is more successful because of the community and trust fostered by the interactive and user-generated content on these platforms. This trend suggests that the distribution channel is as important as the content itself, highlighting the need for companies to implement a multi-faceted Internet advertising strategy. Additionally, a moral assessment of the impact of Internet advertising on students’ needs to be conducted.

According to a study by Kim et al. (2020) students are increasingly choosing companies that demonstrate ethical and socially conscious behavior and underlines the importance of transparency and authenticity in advertising. This changing perspective is putting pressure on advertisers to adapt their messaging to younger consumers' values at a time when ethical and sustainable consumption is crucial. For marketers to effectively engage with this important consumer group, understanding student perspectives and behaviors will be critical as digital advertising evolves (Smith et al., 2022; Lee & Chang, 2021; Thompson, 2023).

 

1.2 Statement of The Problem

The effectiveness of online advertising has become a focal point for marketers, particularly in understanding how it influences consumer behavior among students. Despite the growing prevalence of digital marketing, there remains a gap in research specifically examining students' perceptions of these advertisements. Many studies have highlighted the need for targeted strategies that resonate with this demographic, which is often characterized by a unique set of preferences and behaviors (Sridhar et al., 2021). As students increasingly rely on digital platforms for information and entertainment, their responses to online advertising can significantly impact purchasing decisions and brand loyalty. Understanding these perceptions is critical for marketers aiming to craft effective campaigns that engage this influential consumer group.

Moreover, the rapid evolution of technology and advertising formats complicates the landscape further. While some research indicates that students generally view online advertising positively, there is still a lack of consensus regarding which types of advertisements are perceived as most effective (Kim et al., 2020). Factors such as authenticity, ethical considerations, and the interactivity of digital ads play a crucial role in shaping these perceptions. This gap in understanding creates challenges for brands that wish to engage students meaningfully. Therefore, a comprehensive analysis of students' perceptions toward online advertising is essential for developing strategies that align with their values and behaviors, ultimately leading to more successful marketing outcomes.Top of Form

 

Bottom of Form

 

1.3 Objectives of The Study

The main objective of the study is to examine students’ perception on the effectiveness of online advertising on consumer behaviour. Specific objectives of the study are:

  1. To assess the level of awareness and exposure of students to online advertising.
  2. 2.  To examine the perception of students regarding the effectiveness of online advertising in influencing their purchase decisions.
  3. To identify the factors that students consider most influential in determining the effectiveness of online advertising.

1.4 Research Questions

To guide the study and achieve the objectives of the study, the following research questions were formulated:

  1. What is the level of awareness and frequency of exposure of students to different types of online advertising?
  2. How do students perceive the effectiveness of online advertising in influencing their purchase decisions, and what factors contribute to their perceptions?
  3. Are there significant differences in the perception of online advertising effectiveness among students based on demographic factors?

1.5 Research Hypothesis

The following research hypothesis was developed and tested for the study:

Ho: There is no significant relationship between students' perceptions of the effectiveness of online advertising and their consumer behavior.

1.6 Significance of The Study

The study is important for many reasons. The following are the major stakeholders this paper through its practical and theoretical implications and findings will be of great significance:

Firstly, the paper will benefit major stakeholders and policy makers in the mass communication sector. The various analysis, findings and discussions outlined in this paper will serve as a guide in enabling major positive changes in the industry and sub-sectors.

Secondly, the paper is also beneficial to the organizations used for the research. Since first hand data was gotten and analyzed from the organization, they stand a chance to benefit directly from the findings of the study in respect to their various organizations. These findings will fast track growth and enable productivity in the organizations used as a case study.

Finally, the paper will serve as a guide to other researchers willing to research further into the subject matter. Through the conclusions, limitations and gaps identified in the subject matter, other student and independent researchers can have a well laid foundation to conduct further studies.

1.7 Scope of The Study

The study is delimited to Ahmadu Bello University. Findings and recommendations from the study reflects the views and opinions of respondents sampled in the area. It may not reflect the entire picture in the population.

1.8 Limitations of The Study

The major limitations of the research study are time, financial constraints and delays from respondents. The researcher had difficulties combining lectures with field work. Financial constraints in form of getting adequate funds and sponsors to print questionnaires, hold Focus group discussions and logistics was recorded. Finally, respondents were a bit reluctant in filling questionnaires and submitting them on time. This delayed the project work a bit.

1.9 Organization of The Study

The study is made up of five (5) Chapters. Chapter one of the study gives a general introduction to the subject matter, background to the problem as well as a detailed problem statement of the research. This chapter also sets the objectives of the paper in motion detailing out the significance and scope of the paper.

Chapter Two of the paper entails the review of related literature with regards to corporate governance and integrated reporting. This chapter outlines the conceptual reviews, theoretical reviews and empirical reviews of the study.

Chapter Three centers on the methodologies applied in the study. A more detailed explanation of the research design, population of the study, sample size and technique, data collection method and analysis are discussed in this chapter.

Chapter Four highlights’ data analysis and interpretation giving the readers a thorough room for the discussion of the practical and theoretical implications of data analyzed in the study.

Chapter Five outlines the findings, conclusions and recommendations of the study. Based on objectives set out, the researcher concludes the paper by answering all research questions set out in the study.

1.10 Definition of Terms

1.  Online Advertising

 A form of marketing and promotion that uses the internet to deliver promotional messages to consumers through various platforms, including social media, search engines, websites, and emails.

2.  Consumer Behavior

 The study of how individuals make decisions to spend their resources, such as time, money, and effort, on consumption-related items, encompassing the processes of searching, purchasing, and using products.

3.  Perception

The process by which individuals interpret and make sense of sensory information, influenced by personal experiences, beliefs, and attitudes, particularly in the context of evaluating the effectiveness of advertising.

4.  Effectiveness

 The degree to which online advertising achieves its intended outcomes, such as increasing brand awareness, driving website traffic, generating leads, or influencing purchase decisions among consumers.

5.  Engagement

 The level of interaction and involvement that consumers have with online advertisements, which can include clicks, shares, comments, and time spent viewing the ad, reflecting the ad's ability to capture attention and interest.

6.  Targeting

 The practice of identifying and reaching specific segments of the consumer market based on demographics, interests, and online behavior, allowing advertisers to tailor their messages for maximum relevance and effectiveness.

7.  Brand Recall

The ability of consumers to remember and recognize a brand after being exposed to online advertising, indicating the advertisement's success in creating lasting impressions and influencing future purchasing decisions.