THE GROWING ROLE OF PHARMACY TECH AND INVENTORY MANAGEMENT SYSTEMS (A CASE STUDY OF PHARMA BLAZE PBARMACY UYO)

Table of Contents

Abstract. 2

CHAPTER ONE.. 5

INTRODUCTION.. 5

1.1 Background to the Study.. 5

1.2 Statement of the Problem... 6

1.3 Objectives of the Study.. 7

1.4 Research Questions. 8

1.5 Research Hypothesis. 8

1.6 Significance of the Study.. 8

1.7 Scope of the Study.. 9

1.8 Limitations of the Study.. 9

1.9 Organization of the Study.. 10

CHAPTER TWO.. 11

REVIEW OF RELATED LITERATURE.. 11

2.1 Introduction.. 11

2.2 Theoretical Review.. 11

2.3 Conceptual Review.. 13

2.4 Empirical Review.. 16

2.5 Summary of Literature Review.. 18

Chapter Three.. 19

Research Methodology.. 19

3.1 Research Design.. 19

3.2 Area of Study.. 19

3.3 Population of the Study.. 19

3.4 Data Collection Methods. 20

3.5 Sampling Techniques. 20

3.6 Data Analysis Procedures. 21

3.7 Ethical Considerations. 21

3.8 Limitations of the Study.. 22

CHAPTER FOUR. 23

DATA ANALYSIS AND INTERPRETATION.. 23

4.1 Preamble. 23

4.2 Socio-Demographic Characteristics of Respondents. 23

TABLES BASED ON RESEARCH QUESTIONS. 26

4.3 Analysis of the Respondents’ Views on Research Question one: 26

4.4         Testing Hypothesis. 31

Discussion of Findings. 32

CHAPTER FIVE.. 34

SUMMARY CONCLUSION AND RECOMMENDATION.. 34

5.1 Summary of Findings. 34

5.2 Conclusion.. 35

5.3 Recommendation.. 36

REFERENCES.. 37

APPENDIX.. 40

Questionnaire: The Growing Role of Pharmacy Tech and Inventory Management Systems. 40

 

 

CHAPTER ONE

INTRODUCTION

1.1 Background to the Study

In the contemporary landscape of healthcare, the pivotal role of pharmacy technicians and advanced inventory management systems has become increasingly prominent. As the demand for pharmaceutical services escalates and healthcare institutions strive for efficiency, these professionals and technological solutions play a vital role in ensuring seamless operations. Pharmacy technicians, once primarily focused on dispensing medications, have evolved into integral members of healthcare teams, contributing significantly to patient care by assisting pharmacists in various capacities. Concurrently, sophisticated inventory management systems have revolutionized the way medications are tracked, stored, and distributed, optimizing workflow and minimizing errors. This essay delves into the growing significance of pharmacy technicians and inventory management systems, elucidating their impact on modern healthcare delivery.

Pharmacy technicians, through their diverse skill set and training, alleviate the burden on pharmacists, enabling them to dedicate more time to clinical activities. Their responsibilities encompass medication preparation, inventory management, customer service, and administrative tasks, thereby enhancing the efficiency of pharmacy operations (Beckett, 2019). Moreover, their involvement in medication reconciliation and patient education underscores their crucial role in promoting medication safety and adherence (Khademi et al., 2020). The evolving scope of practice for pharmacy technicians, coupled with their increasing numbers in the workforce, reflects their indispensable contribution to the healthcare ecosystem (American Society of Health-System Pharmacists [ASHP], 2021).

Simultaneously, the integration of advanced inventory management systems has revolutionized pharmacy operations, optimizing inventory control and streamlining processes. These systems leverage technology such as barcode scanning, automated dispensing, and real-time tracking to enhance accuracy and efficiency in medication management (Fox, 2020). By automating routine tasks and providing real-time data analytics, they empower pharmacy staff to make informed decisions, reduce medication errors, and minimize stockouts or overstock situations (Nichols, 2020). Furthermore, the interoperability of these systems with electronic health records (EHRs) facilitates seamless communication and enhances patient safety by ensuring accurate medication dispensing and administration (Lopez et al., 2021).

The growing role of pharmacy technicians and advanced inventory management systems reflects a paradigm shift in healthcare delivery, characterized by a focus on efficiency, patient safety, and quality outcomes. As healthcare institutions continue to navigate evolving regulatory landscapes and technological advancements, the contributions of these professionals and systems will be pivotal in optimizing pharmacy operations and improving patient care. Embracing their expanding roles and leveraging technological innovations will be imperative for healthcare organizations striving to meet the evolving needs of patients and enhance overall healthcare delivery (Vogenberg et al., 2021).

         

1.2 Statement of the Problem

The evolving landscape of healthcare, marked by increasing demand for pharmaceutical services and the imperative of efficiency, underscores the criticality of examining the growing role of pharmacy technicians and advanced inventory management systems. Despite their burgeoning significance, challenges persist in fully harnessing their potential to optimize healthcare delivery. One pressing issue revolves around the scope of practice for pharmacy technicians, as their expanding responsibilities necessitate clear delineation and standardized training to ensure safe and effective patient care (American Society of Health-System Pharmacists [ASHP], 2021). Additionally, while advanced inventory management systems promise enhanced efficiency and accuracy in medication management, concerns linger regarding accessibility and affordability, particularly for smaller healthcare facilities or those in resource-constrained settings (Nichols, 2020). Addressing these challenges is paramount to realizing the full benefits of pharmacy technicians and inventory management systems in modern healthcare delivery.

Furthermore, the integration of technology in pharmacy operations raises questions regarding data security and interoperability, as disparate systems may hinder seamless communication and compromise patient safety. As healthcare institutions increasingly rely on electronic health records (EHRs) and digital platforms, ensuring the compatibility and secure exchange of data between inventory management systems and other healthcare information technologies is imperative (Lopez et al., 2021). Moreover, the shortage of skilled pharmacy technicians poses a significant obstacle to leveraging their full potential in supporting pharmacists and enhancing medication management processes (Beckett, 2019). Addressing these challenges requires a multifaceted approach, encompassing regulatory reforms, technological innovations, and investments in workforce development, to optimize the role of pharmacy technicians and inventory management systems in shaping the future of healthcare delivery.

 

1.3 Objectives of the Study

The main objective of the study is to examine The Growing Role of Pharmacy Tech and Inventory Management systems. Specific objectives of the study are:

  1. 1.     To analyze the impact of inventory management systems on pharmacy technician workload.
  2. 2.     To evaluate the effectiveness of delegating inventory management tasks to pharmacy technicians.
  3. To investigate the cost-effectiveness of implementing inventory management systems in pharmacies.

1.4 Research Questions

To guide the study and achieve the objectives of the study, the following research questions were formulated:

  1. How do pharmacy inventory management systems affect the time pharmacy technicians spend on inventory-related tasks?
  2. What level of training do pharmacy technicians need to effectively manage pharmacy inventory using inventory management systems?
  3. What are the initial and ongoing costs associated with implementing and maintaining pharmacy inventory management systems?

1.5 Research Hypothesis

The following research hypothesis was developed and tested for the study:

Ho: There is no statistical significant relationship between Growing Role of Pharmacy Tech and Inventory Management systems.

1.6 Significance of the Study

The study is important for many reasons. The following are the major stakeholders this paper through its practical and theoretical implications and findings will be of great significance:

Firstly, the paper will benefit major stakeholders and policy makers in the Pharmacology sector. The various analysis, findings and discussions outlined in this paper will serve as a guide in enabling major positive changes in the industry and sub-sectors.

Secondly, the paper is also beneficial to the organizations used for the research. Since first hand data was gotten and analysed from the organization, they stand a chance to benefit directly from the findings of the study in respect to their various organizations. These findings will fast track growth and enable productivity in the organisations used as a case study.

Finally, the paper will serve as a guide to other researchers willing to research further into the subject matter. Through the conclusions, limitations and gaps identified in the subject matter, other student and independent researchers can have a well laid foundation to conduct further studies.

1.7 Scope of the Study

The study is delimited to pharma blaze pharmacy uyo. Findings and recommendations from the study reflects the views and opinions of respondents sampled in the area. It may not reflect the entire picture in the population.

1.8 Limitations of the Study

The major limitations of the research study are time, financial constraints and delays from respondents. The researcher had difficulties combining lectures with field work. Financial constraints in form of getting adequate funds and sponsors to print questionnaires, hold Focus group discussions and logistics was recorded. Finally, respondents were a bit reluctant in filling questionnaires and submitting them on time. This delayed the project work a bit.

1.9 Organization of the Study

The study is made up of five (5) Chapters. Chapter one of the study gives a general introduction to the subject matter, background to the problem as well as a detailed problem statement of the research. This chapter also sets the objectives of the paper in motion detailing out the significance and scope of the paper.

Chapter Two of the paper entails the review of related literature with regards to corporate governance and integrated reporting. This chapter outlines the conceptual reviews, theoretical reviews and empirical reviews of the study.

Chapter Three centers on the methodologies applied in the study. A more detailed explanation of the research design, population of the study, sample size and technique, data collection method and analysis is discussed in this chapter.

Chapter Four highlights data analysis and interpretation giving the readers a thorough room for the discussion of the practical and theoretical implications of data analyzed in the study.

Chapter Five outlines the findings, conclusions and recommendations of the study. Based on objectives set out, the researcher concludes the paper by answering all research questions set out in the study.