INSURANCE EDUCATION AND THE DEMAND FOR LIFE INSURANCE IN NIGERIA (A CASE STUDY OF CHARTERED INSURANCE INSTITUTE OF NIGERIA, ABUJA)

Table of Contents

Abstract. 2

CHAPTER ONE.. 5

INTRODUCTION.. 5

1.1 Background to the Study.. 5

1.2 Statement of the Problem... 6

1.3 Objectives of the Study.. 7

1.4 Research Questions. 8

1.5 Research Hypothesis. 8

1.6 Significance of the Study.. 8

1.7 Scope of the Study.. 9

1.8 Limitations of the Study.. 9

1.9 Organization of the Study.. 10

1.10 Definition of Terms. 11

CHAPTER TWO.. 14

REVIEW OF RELATED LITERATURE.. 14

2.1 Introduction.. 14

2.2 Theoretical Review.. 14

2.3 Conceptual Review.. 16

2.4 Empirical Review.. 18

2.5 Summary of Literature Review.. 20

Chapter Three.. 21

Research Methodology.. 21

3.1 Research Design.. 21

3.2 Population and Sample.. 21

3.3 Data Collection Methods. 22

3.4 Data Analysis. 22

3.5 Ethical Considerations. 23

3.6 Limitations. 23

3.7 Conclusion.. 24

CHAPTER FOUR.. 25

DATA ANALYSIS AND INTERPRETATION.. 25

4.1 Preamble.. 25

4.2 Socio-Demographic Characteristics of Respondents. 25

TABLES BASED ON RESEARCH QUESTIONS.. 30

4.3 Analysis of the Respondents’ Views on Research Question one:. 30

4.4      Testing Hypothesis. 41

Discussion of Findings. 44

CHAPTER FIVE.. 47

SUMMARY CONCLUSION AND RECOMMENDATIONS.. 47

5.1 Summary of Findings. 47

5.2 Conclusion.. 48

5.3 Recommendations. 48

REFERENCES.. 50

Research Questionnaire: Insurance Education and the Demand for Life Insurance in Nigeria.. 52

 


 

CHAPTER ONE

INTRODUCTION

1.1 Background to the Study

Insurance education and the demand for life insurance in Nigeria are intricately linked to the country's economic landscape and societal needs. Nigeria, as one of the largest economies in Africa, faces significant challenges in financial inclusion and risk management, making insurance education a crucial component of its financial literacy initiatives. Effective insurance education empowers individuals and businesses to understand the importance of mitigating risks through appropriate coverage options, including life insurance, which provides financial security to families in the event of unexpected death or disability (UNDP, 2023).

 

The demand for life insurance in Nigeria reflects evolving consumer behaviors and increasing awareness of the benefits of financial protection. Despite a growing middle class and a youthful population, insurance penetration remains low, underscoring the need for targeted education campaigns (ILO, 2022). Factors such as low levels of trust in insurance companies, limited understanding of insurance products, and cultural beliefs also influence the uptake of life insurance (Aigbogun, 2021). Efforts to enhance insurance literacy are essential to bridging these gaps and fostering a more resilient financial environment for Nigerian households (Okafor, 2023).

 

Moreover, the regulatory environment plays a pivotal role in shaping the insurance landscape in Nigeria. The National Insurance Commission (NAICOM) oversees the industry, setting guidelines to ensure transparency, consumer protection, and market stability (NAICOM, 2023). Strengthening regulatory frameworks is crucial to building trust and confidence among potential policyholders, thereby stimulating the demand for life insurance products (World Bank, 2022). Collaborative efforts between the government, insurers, and educational institutions are essential to developing sustainable insurance markets that cater to the diverse needs of Nigerian consumers (IFC, 2023).

1.2 Statement of the Problem

The issue of insurance education and the demand for life insurance in Nigeria presents a multifaceted challenge rooted in economic, social, and regulatory factors. Despite Nigeria's position as a prominent economy in Africa, the penetration of insurance, particularly life insurance, remains notably low (ILO, 2022). This low uptake can be attributed to various barriers, including inadequate awareness and understanding of insurance products among the populace (UNDP, 2023). The lack of comprehensive insurance education exacerbates these challenges, leaving many individuals and businesses vulnerable to financial risks that could otherwise be mitigated through appropriate insurance coverage.

 

Furthermore, cultural perceptions and trust issues pose significant hurdles to the adoption of life insurance in Nigeria. Cultural beliefs often influence financial decision-making, with preferences leaning towards tangible assets over intangible insurance policies (Aigbogun, 2021). Moreover, there is a prevalent mistrust of insurance companies' ability to fulfill their obligations, stemming from historical experiences and inadequate consumer protection frameworks (World Bank, 2022). These factors collectively contribute to a hesitancy among Nigerians to engage with life insurance products, despite the potential benefits of financial security and risk management they offer.

 

1.3 Objectives of the Study

The main objective of the study is to examine Insurance education and the demand for life insurance in Nigeria. Specific objectives of the study are:

  1. To assess the level of insurance education among the Nigerian populace and its correlation with the uptake of life insurance policies.
  2. To identify the primary factors influencing the demand for life insurance in Nigeria, including demographic,
  3. To evaluate the effectiveness of existing insurance education initiatives in Nigeria and recommend strategies for improving insurance literacy and promoting life insurance adoption.

1.4 Research Questions

To guide the study and achieve the objectives of the study, the following research questions were formulated:

  1. What is the current level of insurance knowledge and awareness among different demographic groups in Nigeria?
  2. How does insurance education influence individuals’ perception of life insurance and their decision-making process regarding purchasing a policy?
  3. What are the most significant barriers to life insurance adoption in Nigeria, and how can these be addressed through targeted insurance education programs?

1.5 Research Hypothesis

The following research hypothesis was developed and tested for the study:

Ho: There is no significant relationship between insurance education initiatives and the demand for life insurance in Nigeria.

1.6 Significance of the Study

The study is important for many reasons. The following are the major stakeholders this paper through its practical and theoretical implications and findings will be of great significance:

Firstly, the paper will benefit major stakeholders and policy makers in the insurance sector. The various analysis, findings and discussions outlined in this paper will serve as a guide in enabling major positive changes in the industry and sub-sectors.

Secondly, the paper is also beneficial to the organizations used for the research. Since first hand data was gotten and analysed from the organization, they stand a chance to benefit directly from the findings of the study in respect to their various organizations. These findings will fast track growth and enable productivity in the organisations used as a case study.

Finally, the paper will serve as a guide to other researchers willing to research further into the subject matter. Through the conclusions, limitations and gaps identified in the subject matter, other student and independent researchers can have a well laid foundation to conduct further studies.

1.7 Scope of the Study

The study is delimited to Chartered Insurance Institute of Nigeria, Abuja. Findings and recommendations from the study reflects the views and opinions of respondents sampled in the area. It may not reflect the entire picture in the population.

1.8 Limitations of the Study

The major limitations of the research study are time, financial constraints and delays from respondents. The researcher had difficulties combining lectures with field work. Financial constraints in form of getting adequate funds and sponsors to print questionnaires, hold Focus group discussions and logistics was recorded. Finally, respondents were a bit reluctant in filling questionnaires and submitting them on time. This delayed the project work a bit.

1.9 Organization of the Study

The study is made up of five (5) Chapters. Chapter one of the study gives a general introduction to the subject matter, background to the problem as well as a detailed problem statement of the research. This chapter also sets the objectives of the paper in motion detailing out the significance and scope of the paper.

Chapter Two of the paper entails the review of related literature with regards to corporate governance and integrated reporting. This chapter outlines the conceptual reviews, theoretical reviews and empirical reviews of the study.

Chapter Three centers on the methodologies applied in the study. A more detailed explanation of the research design, population of the study, sample size and technique, data collection method and analysis is discussed in this chapter.

Chapter Four highlights data analysis and interpretation giving the readers a thorough room for the discussion of the practical and theoretical implications of data analyzed in the study.

Chapter Five outlines the findings, conclusions and recommendations of the study. Based on objectives set out, the researcher concludes the paper by answering all research questions set out in the study.

1.10 Definition of Terms

1.  Insurance Education

 The process of imparting knowledge and understanding of insurance principles, policies, products, and practices to individuals and groups, aimed at enhancing awareness, informed decision-making, and effective management of insurance needs.

2.  Risk Management

 The systematic identification, assessment, and prioritization of risks followed by coordinated efforts to minimize, monitor, and control the probability or impact of unfortunate events.

3.  Premium

 The amount of money paid by an insured party to an insurance company in exchange for coverage under a specific insurance policy, usually paid on a regular basis (monthly, quarterly, or annually).

4.  Underwriting

 The process by which an insurance company evaluates the risks presented by a potential policyholder or insured entity to determine whether coverage can be provided and under what terms (including the premium to be charged).

5.  Policyholder

An individual or entity that owns an insurance policy and is entitled to receive the benefits stipulated in the policy in case of a covered event.

6.  Life Insurance

 A contract between an insurance policyholder and an insurer, where the insurer guarantees payment of a sum of money to named beneficiaries upon the death of the insured person, or after a set period.

7.  Demand for Life Insurance in Nigeria

 The aggregate desire and willingness of individuals, families, and businesses in Nigeria to purchase life insurance policies, influenced by factors such as awareness of financial security, economic stability, regulatory environment, and cultural perceptions towards insurance.