ABSTRACT
The study focus on Impact of culture on the performance of female employees of money deposit bank in Nigeria (A Case study of God is Good Motors)
The concept of culture has been subject to various definitions and interpretations. Parsons and Shils (1952) defined culture as a system of values, norms and symbols that control the processes and actions people undergo in decision-making. They also argue that culture shapes the way people interrelate with one another. Similarly, Trompenaars and Hampden-turner (2004) defined culture as a collective system of meanings which influences what people focus on, how they behave and what they consider as value. These shared systems of meanings vary from one culture to another-that is, people from different cultures will have unique & diverse perspectives and ideas of what culture means to them. Furthermore, the meaning that people confer on an organization and its formation, processes and policies will be culturally defined
However, this research is based on organizational culture and its impact on performance in an organizational context. And so, the construct of organizational culture is most relevant for that purpose and will be focused on & discussed in the next paragraph.
As a result of the inability of the researcher to effectively study the whole population strength, a representative number was chosen as the sample size population. 100 respondents was used as the sample size. Data was collected from primary and secondary sources. Primary data was obtained through questionnaire and personal interviews with the respondents. Tables and simple percentage was used as technique of analyzing the research questions.
Findings from the study revealed that the values and ideas the founder brought in the organization overtime becomes the norm with which the organization is to be run, organizational norms and values influence employees’ behavior, the effectiveness and success of an organization are determined by their ability and motivations of employees, managers and the consistency of its organizational culture, etc.
The study suggest that fostering female employee wellbeing, cooperation, and loyalty are pertinent to having a healthy, productive, and flourishing organization for female employees to work in.
Contents
CHAPTER ONE. 3
INTRODUCTION.. 3
BACKGROUND OF THE STUDY.. 3
1.2 Problem of the study. 6
1.3 Objectives of the study. 6
1.4 Research questions. 7
1.5 Research hypothesis. 7
1.6 Significance of the study. 7
1.7 Scope of the Study. 7
1.8 LIMITATION OF THE STUDY.. 7
CHAPTER TWO.. 9
Literature Review.. 9
2.1 Introduction. 9
2.1.1 Equal Employment opportunity. 9
2.1.2 Diversity Management 10
2.1.3 Work-Life Balance. 10
2.1.4 Sexual Harassment 10
2.2 Concept of Culture. 11
2.2.1 Organizational Culture. 12
2.2.2 Characteristics of Organizational Culture. 13
2.2.3 Factors that influence organizational Culture. 14
2.2.4 Organizational Performance. 14
2.3 Theoretical review: Dynamic Capabilities theory. 15
2.4 Empirical Review of Organizational Culture and Organizational Performance. 17
CHAPTER THREE. 20
RESEARCH METHODOLOGY.. 20
3.1 Introduction . 20
3.2 Research design. 20
3.3 Population of the study. 20
3.4 Sample size and sampling technique. 20
3.5 Method of data collection. 21
3.6 Research instrument 21
3.7 Validation of the Instrument 21
3.8 Reliability of the Instrument 21
3.9 Statistical methods. 21
CHAPTER FOUR.. 22
DATA PRESENTATION, ANALYSIS AND INTERPRETATION.. 22
4.2 DATA ANALYSIS. 22
4.4 Testing Hypothesis. 27
4.5 Discussion of Findings. 29
CHAPTER FIVE. 30
FINDINGS, CONCLUSIONS AND RECOMMENDATION.. 30
CONCLUSSION.. 31
RECOMMENDATION.. 32
References: 32
Appendix. 35
