ABSTRACT
The main objective of this study is to analyse the effects of claims settlement on the profitability of Nigeria Insurance industry. The study adopts descriptive and analytical method of historical and time series data. The study was conducted to cover the period from 1986 to 2011 (twenty-five years). The secondary data used for the study was obtained from the Central Bank of Nigeria (CBN) Statistical Bulletin, 2014. The secondary data were presented in tables and multiple regression method was adopted to assess the relationship between the variables employed. T-statistics and F-statistics were used to test the hypotheses formulated in the study. The result from the analysis revealed that there is a significant relationship between claims settlement and profitability of the Nigerian insurance industry. Also, there is a significant relationship between claims settlement and premium received by insurance industry in Nigeria. It is therefore, recommended that insurance firms need to emphasize prompt payment of adequate claims for increased patronage, which is always reflected in payment of premium and profitability.
TABLE OF CONTENTS
Title Page -- -- -- -- -- -- -- -- --
Declaration-- -- -- -- -- -- -- -- --
Certification-- -- -- -- -- -- -- -- --
Dedication-- -- -- -- -- -- -- -- --
Acknowledgement-- -- -- -- -- -- -- -- --
Abstract-- -- -- -- -- -- -- -- --
Table of Contents-- -- -- -- -- -- -- -- --
List of Tables-- -- -- -- -- -- -- -- --
List of Figures-- -- -- -- -- -- -- -- --
CHAPTER ONE
INTRODUCTION
1.1 Background to the Study-- -- -- -- -- -- --
1.2 Statement of Problem-- -- -- -- -- -- -- --
1.3 Objectives of the Study-- -- -- -- -- -- -- --
1.4 Research Questions-- -- -- -- -- -- -- --
1.5 Research Hypotheses-- -- -- -- -- -- -- --
1.6 Significance of the Study-- -- -- -- -- -- --
1.7 Scope and Limitation of the Study-- -- -- -- -- --
1.8 Organization of the Study-- -- -- -- -- -- --
1.9 Definition of Terms -- -- -- -- -- -- -- --
CHAPTER TWO
LITERATURE REVIEW
2.1 Conceptual framework -- -- -- -- -- -- -- --
2.1.1 Concept of Claim in Insurance-- -- -- -- -- -- --
2.1.2 Claims Management-- -- -- -- -- -- -- --
2.1.3 Claims Payment and Premium Income-- -- -- -- --
2.1.4 Relationship between Claims Payment and Profitability-- -- --
2.1.5 Effect of Premium Payment in Claims Settlement and Income-- --
2.1.6 Insurance and Profitability-- -- -- -- -- -- --
2.1.7 Factors Inhibiting Effective Management of Claims Settlement --
2.2 Theoretical Framework-- -- -- -- -- -- -- --
2.2.1 The Fraud Triangle Theory-- -- -- -- -- -- --
2.2.2 Trigger of Coverage Theories-- -- -- -- -- -- --
2.3 Empirical framework-- -- -- -- -- -- -- --
CHAPTER THREE
RESEARCH METHODOLOGY
3.1 Research Design-- -- -- -- -- -- -- -- --
3.2 Sources of Data Collection-- -- -- -- -- -- --
3.3 Data Required-- -- -- -- -- -- -- -- --
3.4 Method of Data Analysis-- -- -- -- -- -- -- --
3.5 Model Specification-- -- -- -- -- -- -- --
3.6 Estimation Techniques-- -- -- -- -- -- -- --
CHAPTER FOUR
DATA PRESENTATION, ANALYSIS AND INTERPRETATION
4.1 Data Presentation and Analysis-- -- -- -- -- -- --
4.1.1 Data Analysis-- -- -- -- -- -- -- -- --
4.2 Test of Research Hypotheses and Discussion of Findings -- --
CHAPTER FIVE
SUMMARY OF FINDINGS, CONCLUSION AND RECOMMENDATION
5.1 Summary of Findings-- -- -- -- -- -- -- --
5.2 Conclusion-- -- -- -- -- -- -- -- -- --
5.3 Recommendations-- -- -- -- -- -- -- -- --
REFERENCES -- -- -- -- -- -- -- -- --
