MANAGEMENT INFORMATION SYSTEM AND BANK PERFORMANCE (A Case Study of Union Bank Plc)

ABSTRACT

 

This study examines Management Information System in Bank Performance with reference to Union Bank Plc, it analyze general concern for every organization in recent times most especially because of the role it plays in the acquisition of skilled and knowledge required by employees in the performance of their job for the adierement of organizational effectiveness and it entails the provision of necessary information to individual managers in an organization in order to improve their productivity and efficiency in the attainment of the overall objectives of the organization, which are profitability, market standard, employees satisfaction and social responsibility. The data were collected to check the reliability, validity and accuracy in the process and table constructed for the respondents.  Chi-square method was used and the statistical tables were constructed and tabulated to show respondent background such as level of education. Percentage and absolute are also used for construction of this research essay. ,”45 questionnaires were administered to the workers of Union Bank Nigeria Plc, using chi-square to test the research hypothesis. The findings revealed that companies should establish a record keeping system tailored to maintain its management information. It therefore recommend that the use of the management information system in investment appraisal, prospective investor, merger and acquisition, valuation of business, company tax computation and finally on employee and business valuation evaluation.

 

 


TABLE OF CONTENTS

 

Contents                                                                         Pages

Title page                                                                                 i

Certification                                                                             ii

Dedication                                                                               iii

Acknowledgement                                                                    iv

Abstract                                                                                   v

Table of Contents                                                                     vi

 

CHAPTER ONE:       INTRODUCTION

1.1   Background of the Study                                                  1

1.2   Statement of Problem                                                       2

1.3   Research Questions                                                          2

1.4   Objectives of the Study                                                     3

1.6   Significance of Study                                                        4

1.7   Scope and Limitations of the Study                                   5

1.8   Definition of Terms                                                           6

 

CHAPTER TWO:      LITERATURE REVIEW

2.1   Introduction                                                                     8

2.2   Current Literature Review                                                 10

2.3   Sub Systems of Management Information System (MIS)    12

2.4   Information Systems                                                        15

2.5       Management Function and Need Information                    16

2.6   Mis Advantages to an Organization                                   18

2.7   Function and Value of Information                                   18

2.8   Management Information System and Organization

Structure                                                                         20

2.9   Information Technology and Bank Performance                23

2.10 Technology                                                                       26

2.11 Information Technology and Banking Sector                     30

2.12 The Nature of Planning and Control for Decision Making 34

2.13 System Theory and Concept                                             36

2.14 Historical Background of the Bank                                   39

References                                                                        41

 

CHAPTER THREE:  RESEARCH METHODOLOGY

3.0   Introduction                                                                     43

3.1       Research Design                                                               43

3.2       Population of Study                                                          45

3.3       Simple and Simple Techniques                                         45

3.4       Method of Data Collection                                                46

3.5       Validity and Reliability of Research Test                            47

3.6       Scope and Limitations                                                      48

References                                                                        49

 

CHAPTER FOUR:    PERSENTATION AND ANALYSIS OF DATA

4.1   Introduction                                                                     50

4.2   Presentation and Data Analysis                                        50

4.3   Presentation Analysis of Data According to Test of

Hypotheses                                                                      64

4.4   Discussion of Findings                                                     68

 

CHAPTER FIVE:      SUMMARY, CONCLUSION AND RECOMMENDATION

5.1   Summary of Findings                                                       70

5.2   Conclusion                                                                       71

5.3   Recommendation                                                              72

Bibliography                                                                     75

Questionnaire                                                                  76

 

 

 

 

 

CHAPTER ONE

INTRODUCTION

1.1   BACKGROUND OF THE STUDY

Organizations are involved in one form of data collection and processing which vary considerably in size and in structure. It is common expression nowadays to talk of proving solution to business problem. It must be noted that organizational problem are not the same as mathematical problems requiring set of equation with unique solutions. Instead, proving solution to organizational problem refers to the method reducing the burden of a task or avoiding calamity or destruction likely to place as a result of certain difficulties encountered by the organization are provided planned and operated. The reason is that business problems are closely linked with the need for the information necessary to control the organization activities.

Therefore, the aim of this project to undertake a critical study of the assessment of management information system that is capable of providing solution to the various problems of  business organization, to ensure effective control, planned and decision making for its activities. 

 

1.2   STATEMENT OF PROBLEM

The researcher is disturbed by various problems faced by shareholders in an organization. Some of the problems include:

-              Suppression of information of middle management

-              Weakness and opportunities of the management technology system in the organization

-              The factors effecting the type of information required.

-              Identification of the appreciate information.

-              Non compliance with laid down banking procedure

-              Incomplete records

 

1.3 RESEARCH QUESTIONS

In the process of the research the under listed question has designed to focused and they are:

i     What types of control can we put in place archive he impact of management information system in banking industry?

ii    What forms of internal controls do we need in management information system department for proper assessment?

iii   Is the corrective measures are in place to appraise  the performance of various section and sub-sections in management information system department.

iv     What forms of recommendations do we need to achieve adequate decision making in management information department.

 

v      What types of measure are needed for the efficiency of various methods used to source for data. Indecision making to enhance adequate planning and control?

 

1.4   PURPOSE OF THE STUDY

The purpose of this study is to provide necessary information in individual management in an organization in order to improve their degree of efficiency and effectiveness in the attainment of the overall objectives of the organization:

  1. To examine the profitability of management information system in baking industry
  2. To improve market standard productivity innovation.
  3. To improve employees satisfaction and social responsibility.
  4. To have proper understanding of how to management a business
  5. To examine factors affecting the type of information required.

 

1.5   RESEARCH HYPOTHESIS

The research hypothesis that would be tested in this project are:

i   H0: There is no significant relationship between effective decision making by the management, and adequate supply of information in the organization.

H1: There is significant relationship between effective decision making by the management, and adequate supply of information in the organization.

ii    H0: Management information system does not facilitate and enhance decision making in an organization to improve productivity and performance.

Hi: Management information system facilitates and enhances decision making in an organization to improve productivity and performance.

 

1.6   SIGNIFICANCE OF STUDY

The study is relevant to the growth of management information system in a bank performance the research findings will help individual managers and firms to understand the relationship between management information and bank performance. Thereby shedding light on how quality infrastructure can enhance decision making and all other aspect that have a bearing in an organization capacity and ability to implement its strategies and achieve performance.

The project examines management information system in banking industry, revising the review need and importance of management information system in relation to decision in an organization. The study will look at the nature and scope of information management and its system, examing the weakness and opportunities, threat and strength in the organization.

 

1.7   SCOPE AND LIMITATION OF THE STUDY

The scope of the study give a general view of management information system in the worth of decision making and how management information system affect the decision making of every organization..

The limitation of the study may be as a result of the retrieval of questionnaire to be distribute out to the respondents the time factor is also a limitation to the study as in period of writing the research project and also the study could be limited through financial resources; in the case of the study the following constraint were experienced:

  1. Financial constraints
  2. Time constraints

 

1.8 DEFINITION OF TERMS

Data: This is the row facts and figures pertaining to the day to day activity of an organization.

Information: This represents data that has been processed; it is also data that have been interpreted understood by the recipient of the message.

Planning: This is decision taken before one takes an action. It is an attempt at coping with uncertainties by thinking what, how and when future course of action would be taken.

Management Information System: This entails the provision of necessary information or report to individuals; managers in an organization in order improve their degree of efficiency and effectiveness.

Information System: This refers to a set of information connected or inter-dependent, so as to form a complex part in an orderly arrangement according to some plan.

Information Technology: This is the contribution of science and technology towards effective and efficient production and dissemination of information to the user accurately and timely.

Management Report: The information produced for management and the utilization to another.

Controlling: This is the comparison if actual performance with plan in order to take necessary corrective measures.

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