IMPACT OF THE BANKING SECTOR ON DISCHARGE OF SOCIAL RESPONSIBILITY BY SMALL SCALE BUSINESS ORGANISATION (A CASE STUDY OF TASHO ENTERPRISE AND LUWOJU HOTEL)
This Research examines the Impact of the Banking Sector on Discharge of Social Responsibility by Small Scale Business Organisation with special reference to three Small Scale Businesses namely, User Point Ltd, Tasho Enterprise and Luwoju Hotel.
A Survey design was used with a well structured questionnaire. Respondents were selected based on simple random sampling technique to avoid biasness of selection. Thirty-three (33) staff were randomly selected from each of the organization.
Two hypotheses were formulated and tested with the use of Chi-Square analysis. The analysis resulted to rejecting both null hypotheses and hence accepting the two alternate hypotheses. Based on decisions of the tested hypotheses conclusions were reached that, the discharge of social responsibility by small business organization has significant effect on the performance of the organization and a hostile business environment is as a result of the neglect on the part of the small business organization to discharge their social responsibilities.
Recommendations were proffered to the organisations, SMEs, and the Nigeria Banking sector.
TABLE OF CONTENTS
CHAPTER ONE: INTRODUCTION 1.1 Background of the Study
1.2 Statement of the Problem
1.3 Objectives of the Study
1.4 Research Questions
1.5 Research Hypothesis
1.6 Scope and Limitation of the Study
1.7 Significance of the Study
1.8 Definition of Terms
1.9 Organization of Study
CHAPTER TWO: LITERATURE REVIEW
2.2 Social Responsibility Concept
2.3 View for and against Social Responsibility
2.4 Profit and Effective Business Performance
2.5 Factors Influencing Business Performance
2.6 Social Responsiveness
2.7 Goal Systems of Firms
2.8 Personal Social Responsibility
2.9 Business Ethics Values and Standards
2.10 Challenges of Social Responsibility in this Millennium
CHAPTER THREE: RESEARCH METHODOLOGY
3.2 Research Design
3.3 Restatement of Research Questions
3.4 Restatement of Research Hypotheses
3.6 Sample and Sampling Technique
3.8 Data Collection Methods
3.9 Data Analysis Method
3.10 Limitation of the Study
CHAPTER FOUR: DATA ANALYSIS AND PRESENTATION
4.2 Presentation of Data
4.3 Test of Hypotheses
CHAPTER FIVE: SUMMARY CONCLUSIONS AND RECOMMENDATIONS
1.1 BACKGROUND TO THE STUDY
The insatiable nature of human needs and wants makes the study of business and its understanding a must particularly in his modern sense.
Boone (1970) states that business exists for a purpose with each firm having a mission with the ultimate objective of creating utility and maximizing profit being the reward for the business object.
More often than not, the business is taken for trading commonly used by Layman. An average individual who is into trading is found introducing himself as a businessman forgetting the fact that business is all about continuity. Unlike trading which tends to terminates as a particular transaction is accomplished (Brooke, 1963). According to Fubana (1985) Business includes both commerce and industry and it is hoped that an understanding of the evolution of these two (commerce and industry) can give a letter insight into the meaning of business Fubana (1985) defines commerce as the art of buying and selling and the distribution of goods and services that gives satisfaction to the consumers. It is concerned with the removal of good from places where they are produced and in abundance to areas where they are needed.
Harrison (1975) sees business as an elastic but composite concept that covers the whole process l)v which desirable things are extracted from the earth surface and transformed lay man and machine through productive activities. It has both place and time utilities it has the human effort towards acquisition of wealth realistic through buying and selling activities.
Ajonbadi, (2000) in his book applied Management of the option that the need to take cognizance of all principle of ethics and morality is very much pronounced now than before within the business setting. The pendulum of the clock is winging am perhaps, rightly too. Ajonbadi (2000) for the states that a symbiotic relationship exits between a business firm and its environment which of cause is one of mutual benefit it is believed that only through such a relationship can a business only survive and proper increasingly, many factors are making business a socioeconomic activity and business is no more a mere occupation, but an economic institution operating in a social environment. It is expected to reconcile its short and long range economic interest with the demand of the society in which it functions critics have had to usage that it is hostility to business that explains the swage of demands for social quarters, as the success of the business system can best be said to have led to exaggerated expectants. Therefore, the increasing demand for the discharge of social responsibility is the price success recorded.
Ajunbadi (2000) sees social responsibility as an obligation beyond that which is required by law and economics expected of a firm to business while pursuing its profit motives and simultaneously be at benefit to the society. Business organizations perform this to be relevant in the eyes of the of the public and reciprocate the kind gestures of the society that patronizes it and ensure its survival it is the actions embark upon by management which may not he of instant benefit to the organization but ensure the creation of utility and guarantee social welfare. Small scale business which is seen as the cove of economic system it operates has overt or covert influence on its operation functionality. The business environment therefore must be understood from social, economic, political, cultural and technological bases.
In the light of the current economic situation in Nigeria where business organizations are folding up where society's needs are complex and unemployment becomes the bane of the day. It is therefore important to assess the effect of the discharge of social responsibility on the performance of small business organization.
1.2 STATEMENT OF PROBLEM
Social responsibility is one of the things that an organization owes the society in the country, state or are of its operation. The level of social responsibility in an organization does affects performance of its business.
Many research have researched into this topic, they all emphasize on the importance of social responsibility to an organization. The problem in Niger/Delta states of the country is caused by lack of adequate discharge of social responsibilities by the operatives. No business organization can function effectively without it. Some companies within the Local Government Area (L.G.A) always budget for some amount which will be spent on the youths popularly called "Area boys" to enable them have a conducive local environment for business. Despite all the work that have been carried out on this topic and notwithstanding the importance place an it, the effects on the business of the organization have not deemed it necessary that social responsibility will know:
ü The high returns social responsibility can bring to their business
ü The type of social responsibility required from the company in the present day in Nigeria with unemployment on the high side
ü The adverse side of not extending any social responsibility to the society.
1.3 OBJECTIVE OF THE STUDY
This study geared towards examining the effect of discharge of social responsibility on the performance of small business organization and other objective are as follows:
v To examine the impact of small business organization on their immediate or host community
v To examine ways in which small business discharge tile social responsibility to their host community.
v To look into why these small business organization sire not performing their responsibilities in terms of the discharge of social responsibility.
v To examine the way forward an problems encounter by small business in performing their corporate duties.
1.4 RESEARCH QUESTIONS
In the light of the study, it is expected that this work will provide answers to the following questions:
ü Will stakeholder discharge of social responsibility have any effect on their business performance
ü Can business organization operate smooth in an environment without performing the social responsibilities.
ü What are the ways and method thought which small business organization can discharge their social responsibility
ü Will social audit have any effects an business organizations.
1.5 RESEARCH HYPOTHESES
In view of the problems identified, the following hypothesis are postulated:
v The discharge of social responsibility by small business organization will have any significant effect on the performance of the organization.
v A hostile business environment is not as a result of the neglect on the part of the small business organization to discharge their social responsibilities.
1.6 SIGNIFICANCE OF THE STUDY
The study is significant because it will expose business organization to the various aspect of social responsibility. It will also allow business organization to know its social responsibilities to all the stakeholders. It will also allow business organization to know their social responsibility to the government, to the society, their customers, to their employees and to other competitions. This study could also see as the basis for future research.
1.7 SCOPE AND DELIMITATION OF STUDY
This study will limited by the following;
- Inadequate time to carry out the study
- Unco-operative attitude of the respondent
- Proximity of the researcher to the chosen area of study
- Inadequate text materials particularly, empirical text
The study will be delimited to the following areas
In terms of geographical coverage, the study covers Egbe-ldimu L.G.A
All concept relating to social responsibility and business organization in terms of instrumental, the study will be delimited ted to the use of questionnaire for data collection.
The use of chi-square for data analysis.
1.8 DEFINITION OF TERM
ln the light of this study, these terms are used to mean the following;
Social Responsibility: Obligation beyond that which is required by law and economic expected of a firm or a business organization
Business Organization: firm where food are produced and business transacted.
1.9 ORGANIZATION OF STUDY
This study is geared towards examining of effects of discharge of social responsibility on the performance of small business organization in Egbe-Idimu L.G.A.
Chapter one is the introduction to the study and its tell tis what small business and social responsibility is all about.
Chapter Two is the literature review and, it shall review relevant literature on the subject matter.
Chapter three is the Research Methodology and our source data collection here shall be based on primary and secondary source
Chapter four deals with the data analysis and presentation While the and recommendation and suggestion for further study.
Chapter five deals with Summary, Recommendation, Conclusion and Suggestion for further study.