THE IMPACT OF CONFLICT MANAGEMENT ON ORGANISATION EFFECTIVENESS (A Case Study of Guaranty Trust Bank Plc)

ABSTRACT

This research work examines the impact of Conflict Management on Organisational Effectiveness with special reference to Guaranty Trust Bank Plc.

This project is patterned into five chapters, the first deals with the study; it also reveals the statement of problems, objective of the study, significant of the study, research questions and limitations of the study and equally mentions the definitions of terms.

In addition, chapter three deals with methodology and thus adopted the technique of personal interview.

There is a great emphasis on sources of data, population sample and determination of sample size.

Meanwhile, chapter four deals with the summary, conclusion and recommendation of the study.

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