JOB SATISFACTION AND EMPLOYEE COMMITMENT TO WORK: A COMPARATIVE STUDY OF EDUCATION AND BANKING INSTITUTIONS

ABSTRACT

Organizations effectiveness is enhanced due to their willingness to promote a sense of commitment and satisfaction among its employees. Employees commitment leads to desirable outcomes for organization in terms of increased productivity, reduction in absenteeism and turnover. Committed employees will work harder and be more likely to go the extra mile to achieve organizational objectives. Motivated employees are more productive. The motivational factors include: job security, regular promotion and opportunities for development, interesting work, environment and satisfaction towards salary. The population of this study was drawn from members of staff of educational and banking institutions within Akoka, Yaba, and Surulere Local Government Areas of Lagos State. The population  consist of 95 employees who are under the employment of the mentioned institutions. The Questionnaire form contained questions in three sections that displayed the biographic data, socio-economic data and research questions relating to the respondents. Four points like scale as, (1) very much satisfied (2) much satisfied (3) somehow satisfied (4) not at all satisfied was utilized to evaluate job satisfaction and employees commitment to work. The presentation of findings commences with description statistics. The presentation of demographic findings followed the descriptive statistics. Presentation and discussion of data analysis then follows. The Pearson’s coefficient of correlation method was used to show the relationship between job satisfaction  and employee’s commitment to work. The reliability of the instrument was determined by the use of test-retest method and correlation test was used to test for significance of differences between the first round and second round when it was administered. A calculated value of 0.80 shows that the questionnaire was reliable. The hypotheses of this study were tested at alpha 0.05 level of significance.

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