AN EVALUATION OF INFORMATION TECHNOLOGY ON THE BANKING INDUSTRY (A CASE STUDY OF FIRST BANK OF NIGERIA PLC)

ABSTRACT

Information technology is a powerful force that drives the world towards a converging commonality. From the beginning of the human era, technology has been of the most essential and most important factor for the development of mankind.

The use of Information technology broadly referring to computers has seen tremendous growth in service industries in the recent past. The most obvious example is perhaps the banking industry.

This project examines the impact of information technology on the banking industry 2000 -2009. It will also find out how growth rate in computer technology cost, interest: interbank, inflation rate, total bank asset, total deposit, number of bank branches, total computer asset cost affect the performance of First Bank of Nigeria.

The study will analyze the problem of the impact of information technology on the banking sector, effectiveness of information technology to tackle the occurrence of long queues deposits and withdrawals; facilitates fraud, saves time of customers, just to mention a few.

This study adopted the ordinary least square multiple regression analyses, Pearson correlation co-efficient of determination to examine and appraise the relationship between information technology and the banking sector of First Bank of Nigeria. The findings show that Growth rate in computer technology cost, interest rate: (inter bank), inflation rate, total bank asset, total deposit, number and bank profits of First Bank of Nigeria.

This study recommends that in order for banks to increase its profitability and carryout good operations the bank should be saddled with the responsibility of mapping out strategies and itemizing tactics to boost its capitalization.