EVALUATION OF THE PERFORMANCE OF A PROFESSIONAL SECRETARY AND A COMPUTER OPERATOR IN AN ORGANIZATION ( A CASE STUDY OF SOME SELECTED FIRMS IN UYO LGA)

TABLE OF CONTENTS
CHAPTER ONE
1.0    Introduction       -        -        -        -        -        -        -        -        1
1.1    Background of the Study    -        -        -        -        -        -        1
1.2    Statement of the Problem  -        -        -        -        -        -        5
1.3    Objectives of the Study       -        -        -        -        -        -        6
1.4    Research Questions   -        -        -        -        -        -        -        7
1.5    Significance of the Study    -        -        -        -        -        -        7
1.6    Scope of the Study      -        -        -        -        -        -        -        8
1.7    Limitation of the Study       -        -        -        -        -        -        9
1.8    Definition of Terms    -        -        -        -        -        -        -        9

CHAPTER TWO
2.0    Introduction       -        -        -        -        -        -        -        -        11
2.1    Concept of Professional Secretary        -        -        -        -        12
2.2    Concept of Computer Operator   -        -        -        -        -        14
2.3    Duties of a Professional Secretary       -        -        -        -        15
2.4    Duties of a Computer Operator   -        -        -        -        -        23
2.5    Importance of Professional Secretary  -        -        -        -        25
2.6    Importance of Computer Operator       -        -        -        -        30
2.7    Comparison and Contraction between a Professional Secretary and a Computer Operator    -        -        -        -        -        -        32
2.9    Summary  -        -        -        -        -        -        -        -        -        34

 

CHAPTER THREE
3.0    Research Methodology        -        -        -        -        -        -        36
3.1    Research Design         -        -        -        -        -        -        -        36
3.2    Area of Study     -        -        -        -        -        -        -        -        37
3.3    Population of Study   -        -        -        -        -        -        -        37
3.4    Sample Size and Sampling Techniques        -        -        -        -        37
3.5    Method of Data Collection  -        -        -        -        -        -        38
3.6    Instrument for Data Collection   -        -        -        -        -        39
3.7    Validation -        -        -        -        -        -        -        -        -        39
3.8    Administration of Data       -        -        -        -        -        -        39
3.9    Method of Data Analysis    -        -        -        -        -        -        40
3.10  Historical Background of the Area of Study -        -        -        40
CHAPTER FOUR
DATA PRESENTATION AND ANALYSIS
4.0    Introduction       -        -        -        -        -        -        -        -        45
4.1    Presentation of Data Analysis    -        -        -        -        -        45
4.2    Major Findings -        -        -        -        -        -        -        -        52
CHAPTER FIVE
SUMMARY, CONCLUSION AND RECOMMENDATIONS
5.0    Introduction       -        -        -        -        -        -        -        -        55
5.1    Summary of the Study        -        -        -        -        -        -        55
5.2    Conclusion         -        -        -        -        -        -        -        -        -        56
5.3    Recommendations      -        -        -        -        -        -        -        57
5.4    Areas for Further Studies  -        -        -        -        -        -        59
References         -        -        -        -        -        -        -        -        -        60
Appendix  -        -        -        -        -        -        -        -        -        62

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